Mike Sciolé, CIO of IFG Companies
Social networking. Social networking is an outstanding distribution channel and marketing tool, but its value in an IT operation stops at Web 2.0 functionality.
Karen Pauli, research director, TowerGroup
There are some areas where it is going to take a long time before the insurance industry grabs on to it. Cloud computing is one of those. It has great potential and could be the answer to a lot of problems, but the insurance industry, being very conservative, is going to be late to adopt it.