Columns
Trends & Tech
The economy surely will affect the way we all do business for the next six months or more. You still may have some discretionary IT budget left in the fourth quarter of calendar year 2008, but I serio...
Shop Talk
As stated repeatedly in this column, one of the most important things a carrier can do in a software/vendor selection process is to create opportunities for the competitors to perform. Simply asking q...
Stats Watch
Getting 50 percent of a target group to achieve good-to-excellent results from a software tool might be the goal for some product providers. However, the value of business intelligence in the insuranc...
Departments
Industry Intelligence
“Online business loss runs create an efficient way for Chubb to provide critical information to agents and brokers in a consistent and compliant manner,” says Suzanne Witt, vice president of commercia...
“When Progressive started offering customers unprecedented access to their accounts via the Internet 10 years ago, some people thought we were crazy,” says Vikki Nowak, Progressive’s online service di...
Business Solutions
Since The Distinguished Programs Group (DPG) started its program management business 15 years ago, the company has aggregated a great deal of information about the risks it has written, but like any g...
An Aon Corp. official urged the Treasury Department to make greater use of the insurance component of the Troubled Asset Relief Program as a means of opening up the currently frozen U.S. credit market...
Top Tech
Knight oversees an IT department of approximately 1,400 people. About 1,000 are located in the United States, primarily in Warren and Whitehouse Station, N.J., with the rest scattered in branches and ...
News
As the pundits offer bleak predictions for the new year, we have to keep in mind we’re certainly not helpless. I’m reminded of a quote I’ve read from Savielly Tartakower (1887-1956), a Russian-born...