Columns
Inside Track
Claims organizations continue to fight the good fight, constantly balancing loss adjustment expense with controlling claims costs while also attempting to stay focused on the needs of the customer. Co...
Shop Talk
I recently spent time with a client that is in the final stages of selecting a claims administration system. The client needed to answer four questions posed by the company’s executive management: Who...
Stats Watch
Holding steady is not ordinarily seen as a sign of strength, but with everything that has gone on in the financial services world of late, the fact that insurance IT budgets are able to stay the cours...
Departments
Industry Intelligence
Progressive Insurance is introducing an optional car insurance program that offers lower rates on vehicles driven in less risky ways. The behavior-based insurance program, called MyRate, gives drivers...
Northwestern Mutual has selected the Calypso trading platform from Calypso Technology Inc. as its solution for front, middle, and back office. Northwestern Mutual will employ Calypso’s services for tr...
Business Solutions
Electronic signatures are designed to help businesses close the deal at the point of sale, but Garden State Life Insurance discovered there’s more to the technology. The use of the Silanis ApproveIt W...
Agent Relations
In an industry that makes its money by assessing and avoiding risk, one would think ensuring data security is a slam-dunk. But while the insurance industry has made gains in this area, substantial cha...
Top Tech
“We have a strategic vision to reinvent protection and retirement for our customers,” he explains. “When I came here five years ago, we were a life insurance company with a billion-dollar bank that al...
News
For most of the first half of the baseball season, my two highly paid New York teams—the Yankees and Mets—floundered around the .500 mark, despite both hiring new managers (the apparent panacea for...