In my experience, disaster recovery (DR) and business continuity (BC) are either done very well or very poorly. There doesn’t seem to be a middle ground....

Insurance carriers, particularly property/casualty companies, continue to invest vast amounts of money in the acquisition of new core insurance application systems and the subsequent replacement of aged and brittle legacy assets....

The good news for IT departments in the middle of troubling economic times is technology’s enhanced position within the insurance industry....

Small-business insurer SME Insurance believes the launch of its new Web site, www.smeinsurance.com, will help customers meet the credit crunch head on. ...

Wilton Re does a significant amount of outsourcing, so adding another book of business to its existing relationship with BPO outsourcer CSC made perfect sense. “It’s quite simple,” says Enrico Treglio, senior vice president and COO with Wilton Re....

As the IT manager for a carrier that serves small cities, rural communities, farms, and churches in Ohio, Jennings Carpenter has little leeway to make mistakes....