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Who's Using What: May 2010 

 

Pharmacists Mutual Insurance Company has purchased the interactive intelligence all-in-one IP communications software suite, Customer Interaction Center from Spanlink Communications to support its on-site and branch office employees.

Beacon Mutual Insurance Company has selected SmartAdvisor from Mitchell International, Inc., as the company's medical bill review platform. Beacon will utilize Mitchell's SmartAdvisor Service Center for medical bill review services as well as Mitchell's Claims Examiner Portal, SmartBill, SmartPay and integrated utilization management technology. 

Barton Mutual Group has implemented BindExpress Portal and other components of the BindExpress suite from SpeedBuilder Systems. The new system enables Barton and its independent agents to quote and bind new business policies.

Grange Insurance is implementing HP Exstream from HP as its single document automation solution.

Armed Forces Insurance (AFI) is in production with Stone River’s FAB Billing system. AFI policyholders are active-duty, former and retired military and family members.

Mutual Fire Insurance of British Columbia has successfully implemented Insurance Systems Inc.’s WebWriter Enterprise policy administration suite as their core processing solution.

Thrivent Financial for Lutherans has implemented the ForeSight solution from Insurance Technologies, LLC, to support Thrivent’s need for an online variable annuity hypothetical and hypothetical historical sales illustration system.

Blue Cross and Blue Shield of Minnesota has launched the InsureConnect sales automation technology from Connecture, Inc.

Unitrin Direct has migrated its policy administration system from a mainframe system to a Microsoft Windows platform. Unitrin utilized Decision Research Corporation’s professional services to complete the mainframe migration within eight months of launching the project.

Golden Bear Insurance Company has successfully implemented WebWriter Enterprise from Insurance Systems, Inc., to handle complete insurance processing for all of the company’s personal lines business. Mutual Fire Insurance of British Columbia has successfully implemented Insurance Systems’s WebWriter Enterprise policy administration suite as their core processing solution.

Atlas General Insurance Services has signed an agreement with Duck Creek Technologies for Duck Creek Policy Administration, Duck Creek Templates for Workers’ Compensation insurance, and Duck Creek Billing.

Prudential Insurance has launched a new iGO e-App—a streamlined life insurance application and an Xpress Quickform—from iPipeline. Grange Life Insurance Company has selected iPipeline's Illustration Suite for life and annuity illustration.

The Progressive Group of Insurance Companies has recently gone live with SSP’s S4i insurance solution to support Progressive’s entry into the Australian car insurance market.

Sentry Insurance has completed the second phase in the implementation of Accenture’s Claims Component solution, designed to streamline and enhance Sentry’s claims processing systems.

West Point Underwriters, a backroom processing operation for homeowners and property insurance, has selected Decision Research Corporation’s (DRC) DecisionMaker Rating Enterprise solution, which will enable business users to model, manage, and analyze rates for WPU’s lines of business. Unitrin Direct has migrated its policy administration system from a mainframe system to a Microsoft Windows platform. Unitrin utilized DRC’s professional services to complete the mainframe migration.

Assurant Specialty Property will consolidate its existing rating engines onto CGI Group’s Ratabase platform. CGI also will provide business and technical consulting services to Assurant.

Ohio National Financial Services has signed a 10-year contract to license two comprehensive insurance software offerings from CSC, including CSC’s Wealth Management Accelerator and CSC’s Insurance Optics Business Analytics. CSC also announced a six-year extension to its business process outsourcing (BPO) services agreement with Sunshine State Insurance Company. Conseco Services has hired CSC to maintain and support two of its insurance administration systems.

Zurich Insurance Company’s Japan branch has successfully implemented Guidewire ClaimCenter.

BrickStreet Insurance has gone into production with the StoneRiver PowerSuite solution for workers’ compensation policy administration and claims management. Arbella Insurance Group has expanded their relationship with StoneRiver by licensing Policy STAR and FAB Billing for their policy and billing needs. Armed Forces Insurance (AFI) is in production with Stone River’s FAB Billing system. AFI policyholders are active-duty, former and retired military and family members.

AXA-Minmetals Assurance Co. has begun implementing a new e-recruitment management platform from StepStone Solutions.

Indiana Farm Bureau Insurance has selected its customer communications management platform Thunderhead NOW to modernize its policy production system.

NJ PURE announced today the selection of Ravello Solutions to upgrade and convert its policy administration, claims management and billing systems.

Absa Life is utilizing Version 3.4 of DST Global Solutions’ BPM software, AWD to support Absa Life’s new outcome-based remuneration (OBR) application.

First Guaranty Insurance Company (FGIC) has signed a license agreement with LIDP Consulting Services, Inc., for the use of The Administrator. FGIC selected LIDP for its product, commission and SOA/Web Service processing capabilities.

Municipal Mutual Insurance Company of West Virginia has successfully implemented the DocFinity solution from Optical Image Technology. The solution will address issues around inefficient and costly storage of paper documents, reduce administrative overhead in processing new and existing business, and expedite customer service.

Aon Benfield has implemented the AgencyPortal application from AgencyPort, which will allow Aon Benfield clients to quote and bind their unique facultative risks in less than five minutes through a straightforward user interface.

Kentucky National Insurance Company has signed an agreement with Insuresoft to implement the Diamond System for their commercial auto and liability lines of business.

German Mutual Insurance Company has selected iPartners’ Insurance Scorecard to help its agents better manage their books of business. 

SalusAnsvar, a Swedish life insurance company, has implemented FINEOS Claims for its disability and income protection insurance.

Pharmacists Mutual Insurance Company has purchased the interactive intelligence all-in-one IP communications software suite, Customer Interaction Center from Spanlink Communications to support its on-site and branch office employees.

Beacon Mutual Insurance Company has selected SmartAdvisor from Mitchell International, Inc., as the company's medical bill review platform. Beacon will utilize Mitchell's SmartAdvisor Service Center for medical bill review services as well as Mitchell's Claims Examiner Portal, SmartBill, SmartPay and integrated utilization management technology. 

Grange Insurance is implementing HP Exstream from HP as its single document automation solution.

Thrivent Financial for Lutherans has implemented the ForeSight solution from Insurance Technologies, LLC, to support Thrivent’s need for an online variable annuity hypothetical and hypothetical historical sales illustration system.

Blue Cross and Blue Shield of Minnesota has launched the InsureConnect sales automation technology from Connecture, Inc.

 


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