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Tech Decisions Magazine.
Magazine: October 2009

Cover Story

Remember way back in 2007 when companies were trying to find ways to sell insurance on Second Life?...

Editor's Note



Columns

Shop Talk
It’s that time of year when the national psyche turns to ghoulish stories and things that go bump in the night....

CIO Chronicles
Governance for IT is a pesky problem on which many business and technology leaders spend countless hours and dollars, seeking to improve, streamline, and just plain fix. ...

Stats Watch
Technology may not always be easy for small businesses, particularly in the complicated world of insurance agencies. ...

Departments

Industry Intelligence
Allstate Insurance has launched a set of online tools to improve customer service on the carrier’s Web site (www.allstate.com) ...

Business Solutions
Insurance has prided itself on the speed and reliability of the policy and sales functions offered customers on its Web site, but until a year ago, customers filing claims weren’t offered the same experience. ...

Top Tech
With a solid background in helping build IT departments from scratch, Mike Anselmo was a wise choice for a new startup of an old insurance company looking to reinvent itself. ...

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