Recent Articles
March 10, 2010 - By STAFF WRITER
The golden rule is: The business-side stakeholder must be actively involved and accountable. ...
March 02, 2010 - By STAFF WRITER
I think most carriers are interested in providing true ease of doing business. ...
February 24, 2010 - By STAFF WRITER
Based on SMA research, one of the biggest challenges in this decade is the explosion of customer-facing interactions all insurers need to capture and manage. ...
February 17, 2010 - By STAFF WRITER
We employ the following strategies/actions to attract and retain IT staff:
...
February 16, 2010 - By MATTHEW JOSEFOWICZ
In the economic crisis that began the last decade, many insurers looked at IT as part of the problem. In the most recent economic crisis, IT has been viewed as part of the solution. ...
February 10, 2010 - By STAFF WRITER
Insurance companies tend to listen to producers more during a soft market than a hard market....
February 08, 2010 - By GEORGE GRIEVE
Is the glass half empty, or is it half full? By many measures the insurance industry has had the worst couple of years in a long time...
February 03, 2010 - By ROD TRAVERS
With apologies to Punxsutawney Phil, the economy has been seeing its shadow for well over two years now. It’s also been a long winter for the insurance industry, and it’s about time we had some springtime weather around here. ...
February 03, 2010 - By STAFF WRITER
Billy McCarter, senior vice president of delivery, MajescoMastek...
January 27, 2010 - By ROBERT REGIS HYLE
Social networking. Social networking is an outstanding distribution channel and marketing tool, but its value in an IT operation stops at Web 2.0 functionality.
...
January 20, 2010 - By STAFF WRITER
Smartphones have become a convenience factor for a large segment of the population and are becoming a standard for all mobile phones....
October 29, 2009 - By JOHN W. DEWITT
Insurance companies are getting a wakeup call – in the form of new premium tax laws and enforcement actions by state and local governments and courts....
August 05, 2009 - By STAFF WRITER
Karen Pauli authored the recent research note, “Transformational Technology and Organizational Change: Insurance Carriers’ Chicken-or-Egg Question.” ...
July 29, 2009 - By ROBERT REGIS HYLE
Green has always been the color of business, but in 2009, it doesn’t just stand for money anymore. Green initiatives offer ways for insurance companies to become good corporate citizens and save some money in the process....
July 21, 2009 - By ROBERT REGIS HYLE
Vendor M&A: Now You See Them, Now You Don’t...
July 15, 2009 - By ROBERT REGIS HYLE
In tough times, the decision-making process of the agent becomes pivotal. What are agencies looking for from their carriers? Celent senior analyst Mike Fitzgerald explains how technology is helping carriers move products and make money....
July 10, 2009 - By ROBERT REGIS HYLE
Opportunity exists in both good times and bad. Here’s how insurers can find and have been achieving success despite a failing economy, according to Matt Josefowicz, leader of the insurance practice at Novarica....
June 10, 2009 - By MICHAEL P. VOELKER
Across the country, insurers’ IT departments are waging battles on many fronts. Rapidly changing business needs, new regulatory demands, and aging legacy systems all require time and personnel. ...
June 09, 2009 - By MICHAEL P. VOELKER
IT departments are caught in the middle of a tug of war. They are pulled one way by the need to deal effectively with their current systems environment and the other by the need to plan and prepare for future demands. ...
June 08, 2009 - By STAFF WRITER
Although the details still are being worked on and the time line is open for debate, the way Jerry M. de St. Paer sees it, the question for U.S. insurers is not whether there will be convergence between U.S. GAAP and IFRS standards—but when....
June 08, 2009 - By MICHAEL P. VOELKER
In these challenging economic times for insurers, it’s not enough simply to recognize the challenges: Decisionmakers must understand today’s economic trends and how those are likely to impact their company and industry sector. ...
June 01, 2009 - By STAFF WRITER
Problems with core systems are scary for any insurance carrier, but the thought of investing heavily in today’s economy is enough even for the bravest to keep on the nightlight. ...
June 01, 2009 - By STAFF WRITER
Insurers adopting a prefill program for policy data are finding great value, according to John E. Cantwell, assistant vice president – marketing at ISO. ...
May 19, 2009 - By STAFF WRITER
As increasingly popular places to chat and post photos
of family members and acquaintances, social networking
sites can seem benign enough. ...
May 18, 2009 - By STAFF WRITER
A healthy and accessible on-line presence has become
tantamount to success these days regardless of the industry,
and insurance is certainly no exception....