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  • Cover Story, July 2008

    Cleaning House

    Insurers collect a staggering array of applications from mergers, through company acquisitions, or simply over the passage of time. Portfolio rationalization gives companies a strategy for building, buying, and outsourcing their way to IT optimization.

    When I moved into my current house, I thought there was no way I’d ever fill up all the space. But one thing I quickly learned was the amount of stuff one collects seems to accumulate in direct proportion to the space one has available for it.


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    Take It Easy

    July 1, 2008
    By ROBERT REGIS HYLE

    A theologian named Reinhold Niebuhr might have the definitive view on the subject of change. In his famous “Serenity Prayer,” Niebuhr wrote:

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    Roller-Coaster Ride

    July 1, 2008
    By ROBERT REGIS HYLE

    Insurance carriers weighing the issue of whether to outsource IT or some of their business processes have debated everything from the political ramifications of such a move to the position of the U.S. dollar in the world marketplace. Whether it is despite or because of these issues, industry observers, such as John Varricchio, partner with Ernst & Young and a leader in the insurance operations improvements practice, see “a dramatic uptick” in interest among insurers. “As companies streamline and centralize their processes and operations, it leads to easier outsourcing decisions,” he says. “You can streamline the complexity, and that makes it easier to outsource elements of the business.”

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