Featured Speakers:

Karlyn Carnahan, CPCU
Principal, Insurance Novarica

Bio: Karlyn Carnahan, CPCU, is a principal in Novarica’s insurance practice, focused on e-business, claims, and IT planning. Karlyn recently served as Vice President of Marketing for Fireman's Fund commercial lines division, where she successfully launched several programs, expanded online customer self-service capabilities, and took a leading position in formulating IT strategy. She also served as Global Industry Manager for Sun Microsystems and Senior Vice President of Product Development for InsWeb. Earlier in her career, she held a variety of marketing and underwriting positions at NORCAL and Fireman's Fund. She holds an MBA from Stanford Business School, and a Certified Property Casualty Underwriter (CPCU) designation.

 Riki Fujitani
 President, BlueWave

 Bio:  Riki Fujitani is the President of BlueWave Technology. Over the past 20 years, his leadership, business, legal and technical expertise have helped to grow the companies Fujitani has founded and directed.  His product management, sales, marketing, research and design skills are the result of management positions.Fujitani held with IBM, Dimensional Fund Advisors and TRW Electronic Systems Group. Fujitani earned a Master of Business Administration from the Anderson Graduate School of Management at the University of California at Los Angeles and, a Bachelor of Science in Electrical Engineering from the University of California at Berkeley.

  
 
 Michael Anselmo, CIO
 Narragansett Bay Insurance

 Bio: Michael has over 25 years of insurance industry experience in developing innovative IT solutions and teams that help drive business growth. Prior to joining Narragansett Bay Insurance, he was the CIO of Clarendon Insurance Group, Praetorian Financial Group and QBE Americas and was appointed to both Hannover Re and QBE’s global CIO team that directed global strategies.  Previously Michael was CTO andpartner at software company that supported the NASDAQ and worked with KPMG Insurance Consulting, American International Underwriters and American Re-Insurance. Michael holds a degree in data processing from City University of New York, is on the board of Junior Achievement and holds two patents.
  

Bob Khosropur, Chief Claims Officer
Narragansett Bay Insurance

  Bio: As Vice President of Claims for Privilege Underwriters, Khosropur built  a claims organization from the ground up, including the installation of the claims processing system, the hiring and training of all claims staff, and the establishment of agreements with vendors in order to provide top quality claims service. A graduate of Goddard College of Plainfield, Vermont, with a BA in Chemistry and Philosophy of Science, Khosropur has been committed to furthering his education, having received a Six Sigma Black Belt in Quality Assurance Sciences.  During his 22-year insurance career, he also worked in several management positions within Allstate ranging from district claims management to catastrophe management to Home Office strategic sourcing.

Moderated By:

Eric Gilkey
Editor-in-Chief, Claims Magazine

Bio: Eric Gilkey joined Claims in February 2005 as editorial assistant. He was promoted to associate editor in January 2006, managing editor in July 2007, and editor-in-chief in June 2008. He manages all editorial matters and works with industry experts to solicit educational and newsworthy material for both the magazine's print and web outlets. In addition, Gilkey serves as conference chair to the magazine's annual ACE Conference, held in June. His background includes extensive freelance writing, and he is a graduate of Ohio University.